NHTSA Complaint #11551024 — 2014 FORD EDGE

The contact owns a 2014 Ford Edge. The contact stated while driving approximately 40 MPH and making a right turn, the brake pedal was depressed and went to the floorboard. The contact stated the vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used the parking brake to stop the vehicle. The contact shifted into park (P) and turned off and restarted the vehicle several times to regain braking functionality. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. Additionally, the vehicle lost braking functionality after driving over a bump or a dip in the road surface. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the brake master cylinder and brake lines needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.