NHTSA Complaint #11662522 — 2016 NISSAN ROGUE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11662522
Vehicle 2016 NISSAN ROGUE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Have a 2016 Nissan rogue purchased new and well maintained. It has 87,000 miles. Last week, out of the blue, the car dropped to 50 mph and would not go over that speed. This happened on a major highway. Thankfully able to get to the side of the road. Took it to the Nissan dealer where it was purchased and for $170 was told the transmission needed to be replaced for a cost of $7,100. Found out through the class action lawsuit info that you can speak to the Nissan good will directly because there was a known transmission issue for that particular year, make and model. My dealer did not tell me about this option. Called Nissan USA, spoke to Austin in their consumer affairs department where a claim was opened. Consumer affairs received the diagnostic report and made the decision that despite the overall condition and maintenance records, they could not extend the warranty as a courtesy to us. I find it ridiculous that Nissan knows there is a transmission problem in these cars, they were sued for and settled for the same make and model. This is a safety issue that Nissan should have to fix.

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