NHTSA Complaint #11712546 — 2016 NISSAN ROGUE

This complaint concerns a 2016 Nissan Rogue purchased from a used-vehicle dealership and involves safety-related defects present at or shortly after sale, raising concerns regarding inspection adequacy, disclosure accuracy, and systemic sales practices. Within days of purchase, the vehicle exhibited active water intrusion through the moonroof, interior ceiling stains, mold spotting, and moisture exposure to electronic components. These conditions indicate prolonged or pre-existing water intrusion rather than post-sale wear. Service personnel later advised that the vehicle showed indicators consistent with prior water or flood-related damage. The vehicle also demonstrated multiple mechanical and electrical malfunctions affecting safety and drivability. Subsequent inspection determined that handling and pulling issues were not caused by wheel alignment, but by worn sway bar frame bushings and cracked CV axle boots on both sides, indicating suspension and drivetrain deterioration. Noise initially attributed to rear brake issues was later identified as wheel bearing failure after prior evaluations misdiagnosed the source. Wheel bearing degradation is a progressive condition consistent with pre-existing mechanical wear. Additional defects included keyless entry and ignition errors, electrical shorts affecting interior systems, malfunctioning lift-gate controls, and crash-sensor irregularities occurring during rain and highway driving. These conditions created an unreasonable risk of impaired braking response, electronic failure, or loss of vehicle control. The vehicle was represented as inspected, safe, and reliable at the time of sale. However, the defects manifested immediately and required repeated repair attempts during the warranty period, resulting in significant loss of use.