NHTSA Complaint #11662457 — 2012 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11662457
Vehicle 2012 FORD EXPEDITION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Transmission failed to engage after startup, and while driving will slip out like its in neutral without warning. There was a series of messages that rolled over and over as the vehicle slowed. When we first took it to have it serviced for this problem June of 2024, they optioned to flush, change the filter, and put in new transmission fluid. They could not reproduce the problem. That seemed to take care of it until May 17, 2025 when it started slipping again. Again, the service center cannot reproduce the problem. The sudden slowdown, puts us in a risk for an accident with other vehicles. The vehicle is available for inspection if needed.

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