NHTSA Complaint #11660689 — 2021 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11660689
Vehicle	2021 KIA SELTOS
Component	ENGINE
Date of Incident	May 13, 2025
Date Filed	May 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

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