NHTSA Complaint #11660526 — 2014 FORD EXPEDITION

The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that the check engine and Advancetrac warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission lead frame needed to be replaced. The contact researched and was became aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 148,000.