NHTSA Complaint #11615192 — 2014 FORD EXPEDITION

The contact's father owns a 2014 Ford Expedition. The contact stated while his father was driving at an undisclosed speed, the speedometer was fluctuating. The vehicle was taken to an unknown dealer, where it was diagnosed that the valve body needed to be replaced. The vehicle was repaired. Additionally, the contact stated while his father was driving 60 MPH, the transmission unexpectedly downshifted to 1st gear. The check engine warning light was illuminated. The driver pulled over to the side of the road temporarily. The driver was able to continue driving; however, the vehicle failed to exceed 40 MPH. The contact who is an independent mechanic diagnosed the vehicle. The contact determined that the failure was related to an unstated recall. The contact stated that the failure fractured the rocker arms, causing the needle bearings to intrude into engine. The contact determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 212,000.