NHTSA Complaint #11654049 — 2014 FORD EXPEDITION

The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 212,000.