NHTSA Complaint #11659800 — 2017 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11659800 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was stationary and has since failed to disengage, rendering the vehicle undrivable. I had the vehicle examined by a certified mechanic, who performed a diagnostic test. The results indicated a water intrusion issue that has caused damage to the electronic parking brake module. The mechanic explained that moisture had likely entered the module area, leading to electrical malfunction and failure of the system to release the brake. This is now a critical mechanical and safety concern that requires immediate repair and resolution.
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