NHTSA Complaint #11659675 — 2018 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11659675
Vehicle	2018 VOLKSWAGEN ATLAS
Component	SERVICE BRAKES
Date of Incident	May 8, 2025
Date Filed	May 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I have owned this car since 2018. I’ve had the “Brake Booster Faulty” error come on at least once a year. It’s very scary as the car just locks up. Luckily it has only happened driving locally, without anyone behind me, but this could lead to a SERIOUS accident. I have brought this to the VW dealer at least 3 times over the years and every time they say they cannot replicate or find any issues. It happened again last week, and again today. I have read that many people have experienced this issue but there is not much info out there on whether there is a fix. I really wish this would be addressed.

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Other SERVICE BRAKES Complaints

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#11630348 — December 12, 2024 — Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete s...

#11614362 — September 13, 2024 — While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on...

#11608148 — August 13, 2024 — The vehicle slammed on brakes, Electronic Stabilization Control light came on, transmission went into emergency mode,...

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