NHTSA Complaint #11659345 — 2022 VOLKSWAGEN TAOS

- The head gasket failed twice in less than one year on my 2022 Volkswagen Taos. The vehicle also experienced a fuel pump failure, rear brake pad wear down to metal-on-metal, and the underbody panel detached while driving due to being improperly secured after a dealership repair. Yes, the components may be available for inspection upon request through the dealership. - The second head gasket failure resulted in coolant loss, which can lead to engine overheating and potential failure while driving. The underbody panel detached while I was on the freeway, posing a serious safety hazard to me and other drivers. The brake system issues, including vibration and scraping noises, raise concern about brake reliability and stopping ability. - Yes, all issues were confirmed and addressed by authorized Volkswagen dealerships: DeMontrond Volkswagen (Conroe, TX) and Momentum Volkswagen (Houston, TX). - The vehicle has been inspected and repaired multiple times by Volkswagen-certified service technicians. No inspections by police or insurance have taken place. - No warning lamps appeared before the head gasket failures. The brake issues were first noticed as vibrations in the brake pedal after a service visit, followed by scraping noises, which were later diagnosed as metal-to-metal contact. The underbody panel incident occurred suddenly after leaving the dealership.