NHTSA Complaint #11692175 — 2022 VOLKSWAGEN TAOS

​This statement is to formally document my ongoing and serious concerns regarding my 2022 Volkswagen Taos, which has been in and out of the Pasadena Volkswagen, California, service department for the past three weeks due to a persistent fuel smell and related fuel system issues. ​Despite the recent maintenance and attempted repairs, the vehicle continues to exhibit these dangerous problems. Most alarmingly, during a recent incident, the vehicle almost completely shut off while I was driving on the freeway. This is a critical safety hazard, and the safety of my family is paramount. I cannot accept driving a vehicle that poses such a risk of breakdown in traffic. ​Adding to my unease with the fuel issues is the fact that this specific vehicle has also previously required repair for seized rear brake calipers. Given the numerous reported complaints about the 2022 VW Taos model and the repeated, severe issues my own vehicle has experienced—from brake failure to dangerous fuel system problems—I am profoundly concerned about its reliability and long-term safety. ​The continuing issues make it difficult, if not impossible, to drive this vehicle without significant anxiety. I request an urgent and definitive resolution to these safety-critical fuel problems.