NHTSA Complaint #11700155 — 2022 VOLKSWAGEN TAOS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11700155 |
| Vehicle | 2022 VOLKSWAGEN TAOS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My car is only 14,200 miles and the rear brakes are gone, I need to find help because is a safety concern and VW doesn’t want it to replace because the extended warranty is already expired, but nobody, either the VW or the dealership where I bought my car informed me regarding this issue and the extended warranty. The issue is not only for me there are a lot of customers having the same issue and VW and the dealership want me to pay for their original cheap brakes, the dealer wants to sell me new brakes for $400.00. Customer Service did not want to help. This morning I almost crash when I tried to stop at the light.
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