NHTSA Complaint #11658758 — 2013 FORD EDGE

2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again & did not get a good pedal (did this 3 times) then noticed it went real low & it felt like a sensation of maybe pedal feeling disengages or collapsing during failure. The soft brake pedal lasted for the approximately next 5 times I pumped the brake. I have found the 2013 Ford Edge has 465 NHTSA complaints for service brakes, averaging 56,907 miles, with many describing intermittent pedal issue similar to mine. No ABS or any warning lights are on. Checked for recall & don’t see one for this year even tho there have been 465 existing complaints. Have had the rear brake pads replaced. Master cylinder Front brake pads & rotors. Been bled numerous times Brake fluid level is good After researching this issue I have found that HCU/ABS Module issues are most frequently cited as the cause for these symptoms. This is a pricey repair (HCU) & I think that with all the complaints & the dangerous aspect to this it should be a recall that Ford should be responsible for.