NHTSA Complaint #11658688 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11658688
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	March 10, 2025
Date Filed	May 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My wife was driving the car on the interstate, when suddenly a "TRANSMISSION FAULT SERVICE NOW" message was displayed on the screen. Immediately after the message, the vehicle lost power. She managed to limp the vehicle off the interstate to an access road, and eventually into a parking lot. We had the vehicle towed to a local transmission shop. The independent shop told us that the torque converter had failed, causing damage to the transmission. We paid to have the transmission replaced. Three or four days prior to this event, my wife had noticed that the engine seemed to be revving higher than normal when accelerating. There were no warning messages displayed at that time.

Related Complaints for the 2014 FORD ESCAPE

Other POWER TRAIN Complaints

#11694223 — October 18, 2025 — see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writ...

#11693012 — October 13, 2025 — Whenever I got the vehicle at the middle of 2025 I had issues with the shocks hub assembly axle motor mount electrica...

#11691261 — October 3, 2025 — MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 ...

#11690893 — October 1, 2025 — Transmission has violent jerking and shuddering. Sometimes it has hard time accelerating. Dealer doesnt want to do an...

#11687531 — September 16, 2025 — The contact owns a 2014 Ford Escape. The contact stated that while shifting to reverse, there was a loud popping soun...

Recent Complaints for the 2014 FORD ESCAPE

#11719298 — ENGINE AND ENGINE COOLING — February 20, 2026 — The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, caus...

#11718968 — ENGINE — February 18, 2026 — At less than a thousand miles after purchasing the vehicle the Coolant has begun intruding into the cylinder wall and...

#11718038 — ELECTRICAL SYSTEM — February 14, 2026 — Passenger side door will not.lock.

#11717862 — ELECTRICAL SYSTEM — February 13, 2026 — [XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ulti...

#11717830 — ENGINE — February 13, 2026 — [XXX] *PERSISTENT LOW COOLANT - REQUIRING CONSTANT TOPPING OFF THE COOLANT FLUID * ENGINE OVERHEATING * ODOR OF COOL...