NHTSA Complaint #11657860 — 2017 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11657860
Vehicle	2017 HONDA PILOT
Component	POWER TRAIN
Date of Incident	April 17, 2025
Date Filed	April 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.

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