NHTSA Complaint #11657853 — 2020 CHEVROLET SUBURBAN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11657853 |
| Vehicle | 2020 CHEVROLET SUBURBAN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
Driving on the highway and I started to slow down even while pressing the accelerator. Pulled over and turned the car off and then back on. I was able to almost get to an exit but then it completely stopped moving. Turned it off and on again but car would not move. Not a single light turned on until the last time I attempted to move the car. Had it towed to Chevy dealer and transmission was completely out. Had 2 different mechanic places (dealer and private) tell me that it is extremely common once a 2020 suburban hits around 100k miles. That is completely irresponsible of GM to not put something out so that owners can at least have knowledge that there could be a potential problem. No warning signs, no lights on that is an accident waiting to happen and a potential wrongful death lawsuit coming your way if something isn’t put out.
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