NHTSA Complaint #11701556 — 2020 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11701556
Vehicle	2020 CHEVROLET SUBURBAN
Component	ENGINE
Date of Incident	November 15, 2025
Date Filed	November 25, 2025
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2020 Chevrolet Suburban. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle started shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to the dealer, where it was diagnosed and determined that the camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 95,000.

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