NHTSA Complaint #11657643 — 2016 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11657643
Vehicle 2016 HONDA PILOT
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

This is my second complaint regarding my other 2016 Honda Pilot (VIN: [XXX] ). Like my first Pilot, it suffers from serious transmission issues — jerking, rough shifting, and occasional loss of power. Both vehicles were maintained properly and now have the same safety-related defect. Honda refused to replace the transmission, citing that the vehicle is over the mileage limit for warranty coverage. I believe this is unacceptable, as safety issues like this should not be dismissed based on mileage. A known defect that puts lives at risk must be addressed, and I urge NHTSA to investigate this pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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