NHTSA Complaint #11657610 — 2017 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11657610
Vehicle	2017 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	April 29, 2025
Date Filed	April 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving and the transmission began to make loud noises during shifting. I am currently aware that my power transfer unit or PTU has failed. The transmission has been shifting at inappropriate times and not giving me the power that I need when leaving at a stop sign or stoplight, anytime that I put in demand for acceleration. The transmission doesn’t shift the way it’s supposed to and I lose power I have been in touch with the dealership often on over the last couple of weeks trying to figure out the recall status for the PTU, I was told that my Jeep Vin number is not part of the recall.

Related Complaints for the 2017 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718527 — February 17, 2026 — The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...

#11718315 — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11717525 — February 12, 2026 — Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...

#11717095 — February 10, 2026 — The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11715618 — February 4, 2026 — PTU failure occurred in May of 2025. This was verified by the Jeep dealer. Vehicle rolled downhill into traffic and t...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718208 — UNKNOWN OR OTHER — February 16, 2026 — To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...

#11718315 — UNKNOWN OR OTHER — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11717525 — UNKNOWN OR OTHER — February 12, 2026 — Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...

#11714144 — UNKNOWN OR OTHER — January 29, 2026 — Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning lig...

#11711185 — ENGINE — January 15, 2026 — Tacoma Dodge Chrysler Jeep Ram at address: 4101 S Tacoma Way, Tacoma WA 98409 The service provider (Andrew) has sai...