NHTSA Complaint #11656846 — 2020 FORD EXPLORER
VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11656846 |
| Vehicle | 2020 FORD EXPLORER |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 109,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated while driving 75 MPH, the sunroof fractured without impact. Additionally, the fractured glass fell onto the contact and all over the interior of the vehicle. The contact sustained cuts from the fractured glass. The contact had not received medical treatment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
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