NHTSA Complaint #11656846 — 2020 FORD EXPLORER

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
1 Injury

Complaint Details

ODI Number 11656846
Vehicle 2020 FORD EXPLORER
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage 109,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2020 Ford Explorer. The contact stated while driving 75 MPH, the sunroof fractured without impact. Additionally, the fractured glass fell onto the contact and all over the interior of the vehicle. The contact sustained cuts from the fractured glass. The contact had not received medical treatment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

Related Complaints for the 2020 FORD EXPLORER

Other VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints

#11660708 The contact owns a 2020 Ford Explorer. The contact stated that while driving 70 MPH, the contact depressed the button...
#11466594 The front panel of my 2020 Ford Explorer ST panoramic sunroof exploded on May 6, 2022. Fortunately, I had closed the...
#11447605 The vehicle has been in the Ford Dealer 3-times to replace the sunroof/moonroof wind deflector. It has fallen off wh...

Recent Complaints for the 2020 FORD EXPLORER

#11719340 EXTERIOR LIGHTING Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...
#11718691 UNKNOWN OR OTHER My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...
#11718314 ENGINE I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718314 POWER TRAIN I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718145 UNKNOWN OR OTHER Sunroof clip broke and fabric sags which can affect visibility.
Check any vehicle history by VIN - Free vehicle history report