NHTSA Complaint #11655098 — 2018 RAM 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11655098 |
| Vehicle | 2018 RAM 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
ABS PUMP Failed on 09/03/22. ABS light constantly coming on and off and dinging had it repaired on 10/21/22 had to wait for part, was charged 930.00 ABS FAILED 2ND TIME ABS Light constantly going on and off and dinging ON 1/31/25, Received recall C4B/NHTSA 24-896 on 01/13/25 in mail. Ferman Dodge of new port Richey refused to cover it, and their recall center refused to cover it or reimburse me. I had it replaced a second time on 4/11/25 had to wait for the part to come in. They are not honoring the recall which has been under investigation by NHTSA since 2021. So, I have been charged 2 time, another 957.00 and the second time the truck had not even been driven 30000 miles since last repair. So, every 30 to 40 thousand miles the abs pump fails possibly causing the brakes to malfunction. They are also saying that it was repaired on 12/05/25, Truck was not in for service on that date, see attachments,
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