NHTSA Complaint #11654149 — 2021 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11654149
Vehicle 2021 FORD EXPLORER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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