NHTSA Complaint #11653482 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11653482
Vehicle	2013 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	January 3, 2025
Date Filed	April 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

My brake pedal was not functioning correct. It was at times very soft, hitting the floor, and at other times difficult to push. A local shop replaced booster and master cylinder in an attempt to fix. Now brakes are locking up at random. Happened while going 70 mph with family in car and wheel was shaking and very unsafe. My year model (2013) is not included in the extended warranty for the brake booster (13N02) anymore since it was made in March of 2013. Any edges made in April of 2013, just one month later, are covered until 2025 by the customer satisfaction program extended warranty.

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