NHTSA Complaint #11653148 — 2021 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11653148 |
| Vehicle | 2021 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 51,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
The contact owns a 2021 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the vehicle stalled. The contact stated that the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The contact stated that while driving approximately 5 MPH and making a turn on the same day, the failure recurred, nearly causing the contact to crash into a vehicle and to be rear-ended by another vehicle. The contact stated that the failure had recurred on another occasion. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. Additionally, the dealer informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
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