NHTSA Complaint #11652703 — 2014 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11652703
Vehicle 2014 FORD ESCAPE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

1# My fuel system is causing a problem My vehicle will not pass emissions it's been several tries of rejection. It is giving me recall syptoms and I know that this type of vehicle has had fuel issues recalled in the past. The sensors on the car are giving out codes that don't allow me to pass emissions and it's saying something about the( fuel system.) #2 I am having an issue with the electrical system in the radio it flares up and causes a deafening crackling noise and I have to pull over and turn the car off in order to shut the noise off sometimes the noise starts on its own when you're driving I have shut the car off and exit the vehicle only to hear the crackling noise coming from the electrical system while the car was off, at times I was afraid it would cause an electrical Fire! I feel I am having (recall issues )with this vehicle and because it is older the Ford motor company will not allow it to be inspected at one of their shops. I have contacted the better Business bureau where the Ford motor company is located in Michigan and they still do not want to help me. I cannot drive my car legally because it cannot pass emissions because of the fuel issue. Yes the engine light was on the dash back in November but the codes were cleared and it has not come back on but the vehicle still will not pass emissions. And I feel that Ford motor company does not want to assist me because there's no factory warranty anymore and the vehicle is older but that is not fair to the consumer it is still their vehicle and it is having recall problems even though the VIN# does not show it. I would like your assistance in anything you can help me with with this vehicle I feel so stuck at this point , still financing this suv. I uploaded a photo of the estimate repair bill over $2000 and the Emissions Reject paper from 11/24. Vehicles has failed since. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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