NHTSA Complaint #11652457 — 2019 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11652457
Vehicle 2019 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My engine is burning oil at an alarming rate, my car is not recognizing low oil, so I no oil lights are appearing. I have to go to the oil change place weekly to have my oil checked. When my oil is low, I have to pay to have my oil replenished between months of my oil changes. My and my son safety was put at risk, when I found out at an oil change visit, I had less than an quart of oil I was driving around with. Which can cause engine failure while driving, overheating, and reduced performance while driving. This was confirmed by an oil change facility. I am currently in a ongoing dispute with the dealership I received my car from. The Kia dealership is refusing to do any maintenance until I can produce five years of oil change records that are not showing on car fax. To date my car oil light is not coming on, no signs are shown in my car showing this issue. I have to just get it checked weekly and pay for oil to be safe until, I can get a new engine.

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