NHTSA Complaint #11704472 — 2019 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11704472
Vehicle 2019 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I purchased a used 2019 Kia Optima from a dealership in January 2025 with 103,000 miles. 11 months later it's burning oil. Every 2 weeks I have to add a quart of oil. I took it to my mechanic and they found cylinder 4 has been burning oil. They also found a technical service bulletin related to engine oil consumption. They recommended replacing long block assembly. They referred me to a Kia dealership. Currently, my vehicle is at a Kia dealership. They performed a "leak down test" and found cylinder 4 has been burning oil and recommend a long block assembly. I have a 3rd party warranty on my car. They are currently reviewing this claim. If they decide to replace the long block assembly, there will be additional uncovered costs that I feel Kia should be responsible for. I have only put 7,000 miles on this car since I bought it 11 months ago. The car currently has 110,500 miles on it. I understand this is a used vehicle but engines should last 200,000+ miles. I'm trying to figure out my rights. By law isn't the dealership responsible for this oil consumption loss and long block assembly replacement?

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