NHTSA Complaint #11651986 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine and check engine oil warning lights were illuminated. The vehicle was taken to a local service shop where it was diagnosed with engine knock. The contact was informed that the engine needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to the knocking coming from the engine. The local dealer advised the contact that parts for the repair were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000.