NHTSA Complaint #11650752 — 2019 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11650752
Vehicle 2019 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am reporting a serious safety concern regarding my 2019 Honda Odyssey, which poses a risk to me and my family. The issue is intermittent, making it difficult for the dealership to replicate. The problem began when the Collision Mitigation System warning light flashed, indicating a system malfunction. This was followed by multiple warning lights appearing on the dashboard. At times, the entire dashboard and screen go blank, and all gauges shut off while I am driving on both city streets and highways-though the engine remains on. Additionally, I have experienced the following issues: The steering wheel stiffness when making turns, the vehicle hesitates to accelerate after being at a stop. In December 2023, I took the vehicle to a Honda Dealership, where they recommended replacing the front camera/sensor (behind the rear mirror) at a cost of over $1,500.00. I proceeded with the repair in December 2023. However, the same issues returned in January 2025. This defect poses a severe safety risk, especially when driving at higher speeds or in traffic. Since the dealership has been unable to diagnose the issue due to its sporadic nature, I am requesting an investigation into this matter to determine if other owners are experiencing similar safety risks. Thank you for your time and attention to this issue.

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