NHTSA Complaint #11650128 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11650128
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Driving to work, my car decided to die upon stopping at a stop light. I managed to get it to start again and coast to work, but upon reaching the parking lot, it died yet again. I allowed it to stay parked while at work, when leaving it seemed normal, mind you it hasn't made any noises. I went to leave; it died yet again at the stop sign. I just put a brand-new battery in it, so I knew that wasn't the issue. I took it maybe 200 feet down the road and it died again. This time, I noticed a bunch of oil on the ground. Since this traumatic event, I took it to my local dealership to have it diagnosed. They found that the timing chain and guide broke, and this pressure caused the seals to also blow. I spent $3,600 to fix those in hopes this would bring my car back to normal use. Unfortunately, there was more damage than expected and the bearings at the bottom of the engine went out, which the mechanic then explained to me would cause them to replace the pistons and other parts and it would be more feasible to get a new engine. They said this was due to the engine overconsuming oil and causing the oil levels to be much lower than they needed to be even with normal maintenance and tops offs in between routine oil changes. This could have caused an accident as when the vehicle would die, I had no time to get to a safe spot on the road. This did not cause any warning lights, notices, messages or signs that something was wrong. I have reached out to the dealership and GM for further assistance to look into this matter as the ECOtec engines have been known for this same issue in the 2013-2016 models but have refused to speak further about the 2017 to current models. GM customer service informed me that due to the engine stating it had too low oil, they were refusing to assist me in anyway.

Related Complaints for the 2017 CHEVROLET EQUINOX

Other ENGINE Complaints

#11719680 While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Peda...
#11716482 On 1/27/26, while driving at highway speeds, I received a "Reduced Engine Power" alert. I was forced to pull over imm...
#11715500 The contact owns a 2017 Chevrolet Equinox. While the contact’s son was driving at an undisclosed speed, the vehicle u...
#11714156 Due to cold temperatures, the main rear seal blew causing engine, coolant and intake systems to fail. Full replacemen...
#11714197 2017 chevrolet Equinox LT with a 2.4L ecotec engine. The PCV system froze due to the cold weather conditions caused t...

Recent Complaints for the 2017 CHEVROLET EQUINOX

#11719680 ELECTRICAL SYSTEM While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Peda...
#11719680 VEHICLE SPEED CONTROL While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Peda...
#11715981 ENGINE AND ENGINE COOLING The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle we...
#11712450 AIR BAGS The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicl...
#11710650 FUEL/PROPULSION SYSTEM 1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the...
Check any vehicle history by VIN - Free vehicle history report