NHTSA Complaint #11649842 — 2018 HONDA RIDGELINE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11649842
Vehicle 2018 HONDA RIDGELINE
Component ENGINE
Date of Incident
Date Filed
Mileage 125,474 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

As I was driving on the freeway, the vehicle lost power completely without any prior warning. All the lights on the dashboard were flashing. The vehicle could not be started again. I was stranded in the middle of the freeway at the very high risk of being rear ended given the relatively lighter traffic at 11pm in Los Angeles. It put other drivers on the freeway at very high risk of running into me as well. The vehicle was towed to the dealership where an inspection was conducted. It concluded a blown-out engine (literally), possibly caused by the piston. A hole was found on the engine cast. The incident was escalated to Honda's corporate customer care department.

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