NHTSA Complaint #11692872 — 2018 HONDA RIDGELINE

Multiple warning lights appeared and remained illuminated on my dash, all related to safety features (LKAS, ACC, CMBS AND ROAD DEPARTURE). The problem was confirmed by Capitol Honda Service Department. The vehicle was scanned and stored DTC was found at INTEGRATED DRIVER SUPPORT SYSTEM. U3000-49 MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC FAILURE. The DTC was set as hard code, unable to clear. RECOMMEND REPLACING MULTIPURPOSE CAMERA AND PERFORMING CALIBRATION. The estimate I was initially given for the cost of the repair parts and labor was close to $2,000. The repair was necessary because the inoperable safety features directly affects my safety on the road as well as the safety of others. Honda Sensing is a suite of driver-assist safety technologies that use cameras, radar, and sensors to monitor the vehicle's surroundings, alert the driver to potential hazards, and provide automatic steering and braking assistance to help prevent collisions. Key features include Collision Mitigation Braking, which applies the brakes to avoid or mitigate a crash; Adaptive Cruise Control, which maintains a set distance behind the leading vehicle; and Lane Keeping Assist, which provides subtle steering adjustments to keep the vehicle centered in its lane.