NHTSA Complaint #11648883 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11648883
Vehicle 2018 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I was going 80 mph on the interstate and suddenly my car went into limp mode and shooked really hard and dropped to 60 mph. I had to swerve to go onto the side of the road. The car behind me almost rammed into me. I contacted hampton hyundai for days to schedule an appt. I finally was able to drop off my vehicle to them but now they are telling me they have to do an oil consumption test but my car is in limp mode and it shakes when I drive it. The car is dangerous and they are trying to charge me $500 for a fuel pump replacement ( which I have a warranty of but they notified me that does not count but it matches exactly the possible reason). As you can see in the documents, they did not note that my fuel pump was broken. They just asked if I wanted to pay it so they can get started. I get normal oil changes done. They haven't even done a rod bearing test but just looked at the knock sensor and was telling me that they wanted to charge me to get that changed.

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