NHTSA Complaint #11647808 — 2021 KIA SELTOS

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle stalled without warning. The failure intermittently occurred while idling at a stop light. While attempting to accelerate, the vehicle hesitated or lagged before accelerating. While driving out of a gas station, the check engine warning light illuminated, the vehicle stalled, and lost motive power. The vehicle was towed to the dealer who diagnosed that the oil piston rings had failed, and oil was leaking into the engine, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact there were no parts for the recall repair available. The manufacturer was made aware of the failure and opened a case. The failure mileage was 70,000. Parts distribution disconnect.