NHTSA Complaint #11646921 — 2019 LINCOLN MKC

I started my car with no prior warning light or malfunction alerts on my dashboard or Lincoln phone app. Upon shifting into drive, the vehicle began shaking severely, accompanied by a loud rattling noise for the first time. I had the car towed to a Lincoln dealership, where they evaluated the issue (see attached file for their conclusion). Seeking a second opinion, I had it towed again to an independent service center, where they determined that a cracked electrical plug caused a transmission fluid leak. The defect put our safety at risk, as I was unknowingly driving with transmission fluid levels below the minimum and blackened oil. As a result the transmission had to be replaced.