NHTSA Complaint #11715225 — 2019 LINCOLN MKC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11715225
Vehicle	2019 LINCOLN MKC
Component	ELECTRICAL SYSTEM
Date of Incident	February 3, 2026
Date Filed	February 3, 2026
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2019 Lincoln MKC. The contact stated that the messages "Service Advancetrac", "Hill Start Assist Not Available", "System Off - To Save Battery Please Turn Off Ignition or Start Engine" were displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery and the battery monitor sensor had failed and needed to be replaced. The parts were ordered to repair the vehicle. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 23V378000 (Engine); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

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