NHTSA Complaint #11715635 — 2019 LINCOLN MKC
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11715635 |
| Vehicle | 2019 LINCOLN MKC |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Vehicle overheated, due to collant entering #1 cylinder. This coolant intrusion is apparently a well documented issue, from an acknowledged engine defect. (TSB 19-2346, TSB 22-2133) Ford dealership recommended an $11,000 + tax engine replacement, with no relief, as car is past its warranty. The vehicle has 58540 miles. Lincoln customer service also declined any goodwill repair. Independent Service Dealer (Craig’s Auto Repair Service 281-469-5949) first diagnosed the issue, recommended taking the vehicle to Ford Dealership (Tomball Ford).
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