NHTSA Complaint #11702262 — 2019 LINCOLN MKC

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera had become inoperable while reversing. The local dealer was contacted, but the contact was informed that assistance could not be provided because the part needed for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.