NHTSA Complaint #11646501 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to operate properly. No warning light was illuminated. The vehicle was taken to a local Good Year Service Center where it was diagnosed and determined that the battery, alternator, and drive belt needed to be replaced. The vehicle was repaired; however, several miles later the engine seized. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact stated that all four windows shattered, and the window regulators were replaced several times. The contact stated that the front driver’s and front passenger’s side windows had shattered, and moisture entered the cabin of the vehicle during inclement weather. Upon further investigation, the contact related the failure to an undisclosed NHTSA recall. The manufacturer was made aware of the failure. The failure mileage was approximately 48,889.