NHTSA Complaint #11645682 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11645682
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

My Transmission went out on my 2016 Honda Pilot I bought it on 8/25/24 with 68,000 miles on it, six months later I have 81,000 miles on it and I’ve been quoted $9222 to install a rebuilt transmission at the dealership. 3 mechanics & transmission specialist do NOT even work or offer to replace transmissions on this model of honda pilot due to its known issues in the 6 cylinder V6 3.5 L. My car was in excellent condition, low miles, always well maintained. 2/21 It started rough/delayed shifting, during gear changes, hesitation when accelerating, unusual noise like quiet whining, on 2/22 the check engine & emissions & transmissions system lights came on I immediately took it to the Honda dealership/service on 2/22/25 I dropped it off and left it after hours (weekend Mon. 2/23 they diagnostic performed $200 transmission fluid flush and software update $500 it did not fix a thing. They evaluated & diagnosed on 2/24/25 Error codes stored P0776 & P0777. Recommending a rebuilt transmission for $9222. I got second and third opinions from experienced, highly recommended mechanics & transmission specialists who won’t even touch the 2016 honda pilot because it is considered problematic model/year with frequent reports of glitches & complex issues which can be make the job time consuming & potentially costly for the mechanic due to the need for speciality parts & diagnostics. Ive contacted American Honda & service/dealership inquiring “goodwill” program with no resolution. I have personally owned a 2005 pilot, 2011 pilot, 2007 odyssey, my parents & sister both currently own two Honda pilots & a Honda Ridgeline to say we’re loyal Honda customers is an understatement. I regret buying this 2016 Honda Pilot 6 cylinder V6 3.5 L I believe honda made a huge mistake and recalls must be issued. Show some integrity and take accountability this is unacceptable. If consumers & mechanics want nothing to do with it you should probably follow the evidence. From a very disappointed customer.

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