NHTSA Complaint #11645497 — 2021 KIA SELTOS

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while accelerating from a stop light, the vehicle suddenly stalled. The contact had to excessively depress the accelerator pedal to continue driving. No warning lights were illuminated. After turning off the vehicle there was an abnormally strong burning oil odor coming from the vehicle. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.