NHTSA Complaint #11645234 — 2021 FORD ECOSPORT

The contact owns a 2021 Ford EcoSport. The contact stated that the differential was leaking fluid. The contact also stated that the vehicle failed to immediately start after refueling. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic who determined that the engine oil pump needed to be replaced. The mechanic referred the contact to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.