NHTSA Complaint #11644641 — 2020 HONDA CR-V HYBRID

The contact owns a 2020 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled, with several unknown warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the dealer informed the contact that the failure could not be duplicated. The contact was informed that the spark plugs had been replaced by the dealer. The vehicle was repaired; however, the failure reoccurred. The vehicle was restarted; however, the failure persisted. The vehicle was taken back to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 70,000.