NHTSA Complaint #11678795 — 2020 HONDA CR-V HYBRID
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11678795 |
| Vehicle | 2020 HONDA CR-V HYBRID |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 122,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the message that the engine was reaching the max engine temperature and to pull over was displayed. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the EV water pump needed to be replaced. The vehicle was repaired three times. The contact stated that the failure had occurred on four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 122,000.
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