NHTSA Complaint #11643995 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11643995
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I just got on the freeway and traveled about two miles into driving without any warning engine begin to lose power than stalled. I immediately pulled over checked out all fluid levels were good. There were no leakage present and no codes came up on instrumental panel,and still unable to start car.We had my pilot towed to a mechanic shop 20 miles from where incident happened. When mechanic looked over my engine he noticed a crack and mentioned that something was protruding out from the engine block he took a picture and than text it to me stating that the engine was damaged. We had another certified mechanic take a look at problem area that's when he also concluded that the motors extension rod broke thru causing engine failure admitting that engine is damaged and would need to be replaced. We thought this might be part of a recall we checked on (23V751000) that stated due to manufacturer error the connecting rod bearing in the engine may wear and seize damaging the engine, when I read this I had my pilot towed now to Honda service center where they claimed that my pilot had no known recalls and that I would have to pay out of pocket 10 k to repair because there was now a large hole in my engine.Originally I was told it would cost me about $200 to have them take a look at what was wrong with my car, but When I asked what the bill was for the inspection they said it was zero dollars because (without telling me first)they changed out the push start button,and that there wound be no charge. When I asked why they changed it out when I had already done 2 yrs ago myself and was reimbursed by Honda already. Honda service technician than proceeded to show me a photo that was taken of a large hole in my engine, telling me they had no idea why, and advised me my motor would have to be replaced. We purchased this vehicle new from this dealership and have had service regularly including transmission fluid and tune up.

Related Complaints for the 2016 HONDA PILOT

Other ENGINE Complaints

#11718622 On Friday, January 30th, I took my car into Bill Pearce Courtesy Honda in Reno NV, to get a pretty big service done f...
#11718289 The engine began sputtering and then shut off. I had it towed in to a third party mechanic we frequently use, and the...
#11718093 Component or system that failed: The engine failed suddenly while driving. The suspected failure is an internal conne...
#11717484 Mechanic at Lee Street Garage reported lower end noise issues with engine and told me they don't recommend fixing oth...
#11717339 The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...

Recent Complaints for the 2016 HONDA PILOT

#11719717 FUEL/PROPULSION SYSTEM Our fuel pump went out, causing us to be stranded and having to have our Honda Pilot toward 45 minutes away to the Ho...
#11719739 UNKNOWN OR OTHER When driving vehicle shuts off for no reason. Then I have to put my four-way on and turn my vehicle back on. It has ...
#11719096 UNKNOWN OR OTHER Three times at a stop light my car goes into the engine idle stop mode and when the light turns green my car won’t ge...
#11717339 FUEL/PROPULSION SYSTEM The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...
#11717339 VEHICLE SPEED CONTROL The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfi...
Check any vehicle history by VIN - Free vehicle history report