NHTSA Complaint #11643958 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11643958
Vehicle	2017 KIA SPORTAGE
Component	ENGINE
Date of Incident	January 4, 2025
Date Filed	February 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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