NHTSA Complaint #11643804 — 2021 FORD EXPEDITION STRUCTURE:BODY

Complaint Details

ODI Number	11643804
Vehicle	2021 FORD EXPEDITION
Component	STRUCTURE:BODY
Date of Incident	January 1, 2025
Date Filed	February 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Door latch mechanism freezes, unable to close/latch door. Ford has a known TSB for this issue, which was recently repaired. Door latch still freezing, so door will not close. Have to drive with bungee cord to hold shut. Totally unsafe for backseat passenger!!!!!’

Related Complaints for the 2021 FORD EXPEDITION

Other STRUCTURE:BODY Complaints

#11688549 — September 19, 2025 — While towing a rented trailer from Tractor Supply, the trailer detached because it was not properly secured by store ...

#11667002 — June 15, 2025 — Travelling down interstate at speed and right rear quarter panel came loose, was flapping around behind and beside ve...

#11632416 — December 26, 2024 — The right tail lamp on my 2021 Ford Expedition was loose, and the tail lamp completely fell off while I was driving. ...

#11594980 — June 18, 2024 — Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittentl...

#11580672 — April 2, 2024 — Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under th...

Recent Complaints for the 2021 FORD EXPEDITION

#11708354 — POWER TRAIN — January 2, 2026 — The component of the system that failed was an internal failure in the CDF drum in transmission. This resulted in fai...

#11705760 — POWER TRAIN — December 18, 2025 — During highway operation, vehicle transmission makes very loud and angry sound and then loses ability to move , almos...

#11703222 — ENGINE — December 5, 2025 — The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 MPH, the engine overheated. The ...

#11703222 — POWER TRAIN — December 5, 2025 — The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 MPH, the engine overheated. The ...

#11702802 — POWER TRAIN — December 3, 2025 — Have had jerky shifts and hard down shifts while driving 2021 Ford Expedition. Told dealership and was told it was no...