NHTSA Complaint #11702802 — 2021 FORD EXPEDITION

Have had jerky shifts and hard down shifts while driving 2021 Ford Expedition. Told dealership and was told it was normal. Then went in for oil change told the dealership about lose of power while shifting and hard shifts they advised to have transmission fluid changed. Not even 3 weeks later while pulling out onto a busy road my vehicles engine revved very high but the transmission never engaged past 2nd gear. I was almost hit by a car coming at me on the 2 lane road. After letting off the gas and then reapplying gas the transmission engaged. I drove to the dealership. Today they informed me that the transmission has multiple failures at the shift point between 1-2 and 7-8 along with hard down shifts between 4 and 3 gears. Was informed that the transmission would need to be replaced. I never got any error or warning codes that anything was wrong. I told the dealership that I felt unsafe driving the vehicle due to the transmission. The first instance happened less than a month ago. My vehicle is at the shop now waiting to have a replacement at my expense when Ford knew what the transmission is like.