NHTSA Complaint #11703222 — 2021 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11703222
Vehicle 2021 FORD EXPEDITION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 99,130 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 MPH, the engine overheated. The message “Drive Mode Inoperable” was displayed. The contact pulled over for 20 minutes, and the vehicle was restarted. The vehicle was towed to the local dealer, who confirmed that parts were on back order for NHTSA Campaign Number: 22V346000 (Engine). The vehicle was diagnosed, and it was determined that the failure was due to the transmission. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,130.

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